Terms and Conditions

Overview

These Terms and Conditions ("Terms") govern your use of our battery delivery service and website. Please read these terms carefully before using our service.

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the service.

Definitions

For the purposes of these Terms and Conditions:

• "Company" refers to Batteries Kenya
• "Service" refers to our battery delivery website and services
• "You" means the individual accessing or using our service
• "Country" refers to Kenya
• "Content" refers to text, images, or other information posted on our service

Age Requirement

You must be at least 18 years old to use our service. We do not permit those under 18 to use our service.

User Accounts

When you create an account with us, you must provide accurate, complete, and current information at all times.

You are responsible for:

• Safeguarding your password
• All activities under your account
• Notifying us immediately of any security breach
• Using appropriate usernames that don't violate others' rights

Battery Orders and Delivery

When placing orders for batteries:

• All orders are subject to availability
• Prices are subject to change without notice
• Delivery times are estimates and may vary
• You must provide accurate delivery address and contact information
• Someone must be available to receive the delivery

We reserve the right to refuse or cancel orders at our discretion, including for pricing errors or stock unavailability.

Payment Terms

Payment terms include:

• Payment is required before delivery
• We accept cash, mobile money, and card payments
• All prices are in Kenyan Shillings (KSh)
• Additional delivery charges may apply based on location
• Refunds are processed according to our refund policy

Battery Warranty and Returns

Battery warranty and return terms:

• All batteries come with manufacturer warranty
• Warranty terms vary by brand and battery type
• Returns must be made within 7 days of purchase
• Batteries must be unused and in original packaging for returns
• Warranty does not cover misuse or improper installation

Content and User Conduct

You agree not to post content that is:

• Unlawful, offensive, or inappropriate
• Spam or unauthorized advertising
• Containing viruses or malicious code
• Infringing on others' rights
• False or misleading information

We reserve the right to remove any content that violates these terms and to suspend or terminate accounts for violations.

Intellectual Property

The service and its content, features, and functionality are owned by Batteries Kenya and are protected by copyright, trademark, and other intellectual property laws.

You may not use our trademarks, logos, or other proprietary information without our written permission.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

Our total liability for any claims related to our service shall not exceed the amount you paid for the specific product or service in question.

Service Availability

We provide our service "as is" and "as available" without warranties of any kind. We do not guarantee that the service will be uninterrupted or error-free.

We reserve the right to modify, suspend, or discontinue the service at any time without notice.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to conflict of law principles.

Dispute Resolution

If you have any concerns or disputes about our service, you agree to first try to resolve the dispute informally by contacting us.

Any legal disputes shall be resolved in the courts of Kenya.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by email or website notice.

Your continued use of the service after changes constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms and Conditions, contact us at:

• Phone: +254 715 994 444
• Email: info@batterieskenya.com

Last Updated: January 2024